What customers say:
⭐ “Highly recommend Geek Squad. Whether you are getting a warranty plan for any sort of appliance or device you buy from Best Buy, or if you have an electronic issue with a computer, laptop, phone, etc. Every issue I’ve taken to them, they have been spot on and have knocked it out of the park, making me feel at ease and helping me resolve all issues. Highly recommend. Excellent Samsung Galaxy S24 Ultra battery replacement service.” – Review
⭐ “Two techs came in and set up my 77in LG G3 and my sound system and I could not be more happier. Besides the TV being phenomenal please show me how to operate it and get the best picture and sound from it. Great job guys thank you. Excellent Samsung Galaxy Z Fold6 battery replacement service.” – John
⭐ “I have been to this store to see Geek Squad about 20 times( exaggerating) in the past few months because of issues with my computer’s. Every time I have come in everyone has been so nice and helpful. Caitlin and Daniel have always gone above and beyond and have been so kind to my kids. One of my sons is autistic and has trouble dealing with a lot of people but they have never once given me any issues about his behavior. They have always made sure to make me and my boys feel welcome and accepted. Excellent Samsung Galaxy A54 5G battery replacement service.” – Elise
⭐ “I went to geek squad for my laptop and it was running slow and was having some glitching in games. After four days they didn’t find anything major, but while looking at what was fixed my laptop was shutting off. I had only paid the one time fee, and they were really nice letting me check it back in without having to pay another fee since it turning off had never happened before. After working on it and finding out it was not the ram but the motherboard they gave me my money back. They did not need to do this at all. I am extremely impressed with them and how they handled my situation. Excellent Samsung Galaxy A53 5G battery replacement service.” – Stephanie
⭐ “My boyfriends niece new phone was having problems and Xavier took care of us while being a gentleman and helped us out without any gimmicks. He made sure to explain what he did and how to update her phone so the glitch doesn’t happen again. Great service excellent experience! Excellent Samsung Galaxy A55 5G battery replacement service.” – Ashley
⭐ “I have had very poor Best Buy and Geek Squad experiences. The “new” company management seems to get service. Highly recommend now. (Sales floor can still be a bit of a challenge to find help.) Excellent Samsung Galaxy A35 5G battery replacement service.” – Nancy
⭐ “Daniel was upbeat, honest and very helpful. BestBuy should be proud that he works for them. He is with the Geek Squad, is knowledgeable and told me exactly what to expect. He solved my issue, and I left happy. Excellent Samsung Galaxy A55 5G battery replacement service.” – Barbara